Turn off your Mobile Data
Currently, due to compatibility issues between IROAD Dashcam and some Android smartphones, even though Wi-Fi registration standby mode is enabled, it is not possible to register IROAD Dashcam on IROAD mobile application.
To make the connection between IROAD Dashcam and your smartphone easier, turn off your smartphone’s mobile data and see if it’s working properly.
This is IROAD Genuine viewer for Windows 32bit users.
As a PC viewer for those who use a 32bit operating system, not a 64bit operating system.
If your operating system is 64bit, we recommend that you should install proper PC Viewer via download page. Please install the viewer only if it is a 32bit operating system.
Warning: Video playback may not be smooth on a 32bit operating system.
[How to Download]
IROAD_Viewer(x32).zip (unzip and install on your PC)
The language is configured at the factory and cannot be changed on the device. It is not possible to get a warranty replacement for this when purchased from Korea or unauthorised seller.
Android – After running the app, you can select “firmware update” by pressing the top right arrow.
IOS – After running the app, you can select “firmware update” by pressing the top left arrow.
The iRoad uninterrupted power supply unit connects your iRoad device to your vehicle’s battery. The power is automatically cut if the voltage drops below the configured value or the configured time elapses to prevent discharging the vehicle battery.
This allows your iRoad device to continue to be powered by your vehicle whilst the engine is turned off.
No. The iRoad camera automatically switches on when connected to a power supply either using the cigarette jack or uninterrupted power supply.
Yes. You can download real-time and saved videos with our iRoad app and Wi-Fi features.
As our MAC viewer software is not available through the Mac app store, you need to allow third party apps to run on your device.
To do this;
Please try to reconnect the power cable with the vehicle ignition on. If that does not work, please connect the iRoad dash cam to the vehicles cigarette jack.
To find the correct version of the iRoad app, please go to either the App Store or Google Play Store depending on your device and search for IROAD. The iRoad app icon has the red background.
Please check Wi-Fi is on by pressing the power button for 1.5 seconds and listen for the voice guidance saying “Wi-Fi power is on”.
If the issue persists even after the Wi-Fi dongle is on, it will need to be replaced. Please contact the seller/distributor.
This usually indicates that the firmware update was broken whilst downloading.
If the GPS antenna is installed too close to the dashcam, the reception may deteriorate due to interference. Please install the external GPS a little away from the dashcam.
This warranty on the IROAD Dash Cameras is 2 years, please ensure you register your Dash Camera to obtain this warranty.
The warranty on the SD Card is 6 months.